Privacy Policy

Last updated: October 2, 2025

1. Information We Collect

When you use our service, we collect the following information:

• Contact Information: Name, phone number, email address, and ZIP code
• Service Details: Type of AC service needed, urgency, and additional details you provide
• Technical Information: IP address, browser type, and device information

2. How We Use Your Information

We use your information to:

• Connect you with licensed AC repair technicians in your area
• Send your service request to 2-3 qualified contractors
• Improve our service and user experience
• Communicate with you about your service request
• Comply with legal obligations

3. Information Sharing

We share your information with:

• AC Repair Contractors: We share your contact information and service details with 2-3 licensed technicians in your area so they can provide you with quotes
• Service Providers: We may use third-party services (like form processors and email providers) to operate our service
• Legal Requirements: We may disclose information if required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of future communications

6. Cookies and Tracking

We may use cookies and similar tracking technologies to improve your experience on our website. You can disable cookies in your browser settings, but this may affect your ability to use some features of our site.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

8. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: info@tucsonemergencyacrepair.com
• Phone: (520) 555-0123